Contact Us

Get in Touch

We'd love to hear from you. Whether you have a question, need support, or want to exercise your privacy rights, our team is here to help.

Contact Channels

Purpose	Email	Response Time
General Support	[email protected]	Within 2 business days
Privacy & Data Rights	[email protected]	Within 5 business days
Legal Enquiries	[email protected]	Within 5 business days
Security Concerns	[email protected]	Within 24 hours

Exercising Your Privacy Rights

To exercise your rights under the Privacy Act 1988 (Australia), GDPR, or CCPA/CPRA, please email [email protected] with:

• Your full name and account email
• The specific right you wish to exercise
• Any relevant details to help us process your request

We will acknowledge your request within 5 business days and respond within 30 days (or sooner as required by applicable law).

Complaints

If you are unsatisfied with our response to a privacy concern, you may lodge a complaint with:

• Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au
• For EU residents: Your local Data Protection Authority